Privacy Policy

At Raya and Threads, your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

• Name, email address, phone/WhatsApp number, and shipping address when you place an order.
• Payment information (processed securely through our payment partners; we do not store card/banking details).
• Photos you share with us for Threaded Memories customization.

2. How We Use Your Information

• To process and deliver your orders.
• To contact you regarding your order (e.g., photos, customization details).
• To improve our website and services.
• To share order updates, offers, or marketing (only if you opt in).

3. Data Protection

• Your information is kept secure and never sold to third parties.
• Photos provided for customized products are used only to complete your order.

4. Cookies
Our website may use cookies to improve your browsing and shopping experience.

5. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📩 hello@rayaandthreads.com | 📱 6394997399